Welcome, AME students. Browse the topics below to find answers to common questions.

Getting Started & Registration

• New User Registration/Enrollment
• Requesting and Applying a Temporary PIN Code
• Resetting Your Password
• Updating Your Account Information
• PIN Not Received After Purchase

Purchasing Access

• Accessing the Online Store
• Finding or Purchasing a PIN Code

Course Enrollment & Access Issues

• Adding a Course to an Existing Account
• Retaking a Course
• Section or Course Changes

Tests & Quizzes

• Viewing Assessment Results
• Rounding or Grading Questions
• Technical Issue During an Assessment
• Requesting an Assignment Attempt Be Removed

General Resources

• Supplementary Materials for Students
• Completing Interactive Tutorials
• Return Policy

System Requirements

• System & Technical Requirements
• Clearing Your Browser Cache

Contact & Support

     1.888.401.3881
     Technical Support is available online 7 days a week.
     Chat Hours:
     Monday – Friday: 8am – 10pm CST
     Saturday: 9am – 9pm CST
     Sunday: 9am – 10pm CST