Returns and refunds on digital offerings, including electronic codes and software, are limited to those that have not been redeemed, activated, or used and must be requested within 7 business days of purchase. Email digital product refund requests to firstname.lastname@example.org and allow two business days for the request to be reviewed.
Print product can be returned in resalable condition and with the order confirmation or packing slip, within 30 days. A refund will be processed upon receipt. Products should be shipped prepaid via a traceable method such as UPS. Please enclose a copy of your order confirmation or packing slip, and be sure to include your full name and address on the outside of the package. Ship by traceable carrier, prepaid to:
Kendall Hunt Publishing Company
1250 Ingram Drive
Chambersburg, PA 17202-2987
Kendall is not responsible for any return shipping charges including duties, custom fees, and taxes where applicable.