If you encounter a technical issue during an assessment in AME, you should take the following steps:
- Take a screenshot or note the details of the error, including the time it occurred and any error messages.
- Continue attempting to complete the item to the best of their ability, if possible.
- Immediately after the assessment, contact the instructor and provide them with the details of the error.
- Your instructor can connect AME Support for assistance.
- The instructor will determine the appropriate course of action.
Please note that decisions regarding attempts or accommodations are made at the instructor's discretion.