If you encounter a technical issue during an assessment in AME, you should take the following steps:

  1. Take a screenshot or note the details of the error, including the time it occurred and any error messages.
  2. Continue attempting to complete the item to the best of their ability, if possible.
  3. Immediately after the assessment, contact the instructor and provide them with the details of the error.
  4. Your instructor can connect AME Support for assistance.
  5. The instructor will determine the appropriate course of action.

Please note that decisions regarding attempts or accommodations are made at the instructor's discretion.