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Please fill out the Accounting Requests Form (for Invoice Copy, Credit Memo Copy, Statements and Questions on Credit Card Billing Charges) below and submit to ARDept@kendallhunt.com
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Please fill out the OSD (Overages, Shortages, and Damages) Form below and submit to delivery@kendallhunt.com
When you want to receive a refund to your credit card
When you need a copy of your invoice, credit memo, or statement
When you have any questions regarding credit card charges
Contact the Accounting Department via email at ardept@kendallhunt.com or call toll-free at (800) 338-8309.
Shipments to international locations will be subject to customs duties and taxes.
If your school/organization is exempt from sales tax, please contact Customer Solutions.
Yes. You may request a future ship date at the time the order is placed. Please print this date clearly on the purchase order and the accompanying documentation and email this in to ordernow@kendallhunt.com. Note: You will not be invoiced until the material ships. Any deviation from shipping and invoicing dates will need to be discussed with your sales consultant prior to ordering.
K12 customers should be able to place tax-exempt orders online under their school account. If you see sales tax on the order, please contact Customer Solutions to place your order over the phone or via email.
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Kendall Hunt Publishing Company always strives to ensure customer satisfaction with our products and services.
Note: Please refer to your original purchase invoice for items that are non-returnable. K12 Customized Product, Illustrative Math, SDA, OpenSciEd, Inquiry Hub and Kits are non-returnable.