Instructor copies can be requested on he.kendallhunt.com website by selecting “Faculty Review Copy” beneath the pricing details of the item. A request can also be sent to ordernow@kendallhunt.com.  When emailing ordernow include the title of the book and the ISBN you wish to receive a copy of; you will be given the contact details for the appropriate Sales Representative.

Items that are in stock should ship within two business days, delivery times depend on the chosen shipper. The average shipping time for UPS is three-seven business days. Items on back order will ship as they become available. Contact Customer Solutions if you have questions on specific items and availability dates.

Yes. Kendall Hunt offers next day and second day shipping at an additional cost. Please note, orders typically take up to two business days to process, so please keep that in mind when requesting expedited shipping.

If you purchased a physical product, email customersolutions@kendallhunt.com, provide your order number and state you want to cancel your order. A solutions specialist will verify if the order is able to be cancelled. If the order is already in process at the warehouse, we will be unable to cancel your order. 

Credit cards used for online orders are authorized at the time of purchase and the charges are settled after the order is imported into our system and posted. This can be a rather quick process which means the authorization and settled charge may appear on your credit card at the same time. The authorization should drop off in 3-5 business days. If the authorization is still there after 5 business days or if you have further questions, email ardept@kendallhunt.com.