To avoid payment errors, please verify the following:

• The name and billing address matches your card statement exactly.
• Ensure the card can be processed as credit. Our system is unable to process debit-only transactions

If you are still having issues placing your order, please contact Customer Solutions at 1-800-228-0810. They are open M-F from 7:30 AM – 5:00 PM.
 

The discounts we offer are only for certain courses and schools. Your instructor for your course will let you know ahead of time if there is a discount code you can use for your purchase.

An ISBN Number is 13-digit number which typically begins with 978 or 979. It is used as the best method for identifying a book. When working with you regarding one of our items, we often ask for an ISBN number because many of our items have similar titles and we want to be sure we’re getting you the information for the correct item. The ISBN number is most often located near the barcode or on the inside cover of a book

Your professor should have provided a book list or syllabus for your class.  This should include the ISBN or Title of the book you need to purchase.  If you are unable to locate the title or ISBN, contact your professor. If you have the title and author name of the required textbook, Customer Solutions can assist you with providing the ISBN and purchasing.

Both versions contain the same textbook. The digital and physical versions both have individual ISBNs to differentiate between them.