If you encounter "Access Code entered is invalid or has already been registered" on www.khpcontent.com, please view the troubleshooting section below.
Troubleshooting
1. Make sure you are entering the correct Access Code. The code should be for www.khpcontent.com and will be in the following 20 character format: XXXXX-XXXXX-XXXXX-XXXXX
2. Check for Typos. Try looking for characters that are similar to others, such as "B" and "8" or "0" and "O", that may have been mistyped.
3. Look up your Access Code. Go to https://help.kendallhunt.com/student-portal, paste the code into the box under "Access Code Check", and click Submit.
-If the Access Code has been redeemed, it will show the email that was used to redeem it. That email will be the username for the account on www.khpcontent.com.
-If the Access Code has not been redeemed yet, it will say "This Access Code Is Still Available" under the Status column. Proceed to www.khpcontent.com and try redeeming the code again.
-If the Access Code is not a valid code, it will say "Access Code not found" under the Status column.
Technical Support
Live Chats are available at https://help.kendallhunt.com/student-portal by clicking the "Start a Chat" button and choosing "Technical Support".
Live Chat Hours:
Monday – Friday: 8am – 10pm CST
Saturday: 9am – 9pm CST
Sunday: 9am – 10pm CST
Support Requests through email can be submitted at https://www.khpcontent.com/eform/submit/support-form.