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  • How do I request a refund for a digital product?

    Digital product purchased from our website can be refunded only if the code was not redeemed or used and must be requested within 7 business days from purchase. Email request to digitalrefund@kendallhunt.com and allow two business days for the request to be reviewed.

    What does 180 days mean in reference to an eBook?

    Access that is valid for 180 days after the code is activated. Access expires after that time. If continued access is needed, you will need to repurchase. 

    What is the difference of the items for the same title?

    Our titles often come in printed and digital format (eBook) so please make sure you select the correct item in the format that works best for you. Printed books will ship to you and are yours to keep. Printed books are not rentals. Digital eBooks access is provided immediately on the webpage once you purchase. The access code will also be emailed to you. Digital eBooks have limited access length, usually 180 days after the code is redeemed. The access length is provided on the website product page.